Privacy Policy

1. Data we collect

• Registration Data: Email address and password.
• Technical Usage Data: Information about the Bluetooth (BLE) connection required to open and close the locker.
• Activity History: Records of bookings, payments, openings and closings to ensure service security.
• Payment Data: Managed securely and externally by the payment gateway (Stripe). We do not store card data on our servers.

2. Purpose of processing

• Manage user registration and app access.
• Enable booking and payment for bicycle lockers.
• Enable technical communication with electronic locks for opening and closing.
• Provide technical support in case of incidents.

3. Legal Basis

The legal basis for processing is the performance of the rental service contract that the user accepts when making a booking.

4. User Rights

You may exercise your rights of access, rectification, erasure, and portability by sending an email to info@bikelockergirona.com.

5. Web Contact Inquiries

Personal data provided through the contact form (name, email and message) are processed solely to respond to your inquiry, based on the consent given when sending the form.

6. Data Retention Period

Personal data will be stored for the duration of the relationship and as long as necessary to comply with applicable legal obligations.

7. Supervisory Authority Complaints

You have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe your rights have been infringed.